Overpass Assistant

[email protected]

Overpass Apps

UK App Developers

Build my app
THIS INCLUDES:
         basic

£500

/mo

£1000/set-up fee

10-day turnaround on bugs and fixes

  • Bugs must be reproducable **
  • 3rd-line support ****
  • Email Support
  • 10% discount on enhancments and new development ***
Book Now
professional

£1,000

/mo

£1000/set-up fee

5-day turnaround on bug fixes

  • Overpass will troubleshoot even if steps are not easily reproducable. **
  • Email Support
  • 2 days maximum developer time carried month to month
  • Apps tested before major platform releases (such as new IOS or Android versions)
  • 20% discount on enhancments and new development ***
Book Now
   advanced

£5,000

/mo

£1000/set-up fee

3-day turnaround on bug fixes

  • Apps tested before major platform releases (such as new IOS or Android versions)
  • 1st-line support ****
  • Phone Support
  • Unlimited developer time
  • Dedicated email address for direct user contact
  • Dedicated developer on project.
  • Knowledgebase for all known issues.
  • Monthly Deployment to App Stores.
Book Now
Instance 2
Basic

 10-day Turnaround on Bugs and Fixes

  • Bugs must be reproducable **
  • 3rd-line support ****
  • Email Support
  • 1-day maximum support carried from month to month.
  • 10% discount on enhancments and new development ***

£500/mo.

£1000-set-up fee*

Book Now
Professional

5-day Turnaround on Bugs and Fixes

  • Overpass will troubleshoot even if steps are not easily reproducable. **
  • 2nd-line support ****
  • Email Support
  • 2 days maximum developer time carried month to month
  • Apps tested before major platform releases (such as new IOS or Android versions)
  • 20% discount on enhancments and new development ***

£1,000/mo.

£1000-set-up fee*

Book Now
Advanced

3-day Turnaround on Bugs and Fixes

  • Apps tested before major platform releases (such as new IOS or Android versions)
  • 1st-line support ****
  • Phone Support
  • Unlimited developer time
  • Dedicated email address for direct user contact
  • Dedicated developer on project.
  • Knowledgebase for all known issues.
  • Monthly Deployment to App Stores.
  • 50% discount on new enhancements and new development. ***

£5,000/mo.

£1000-set-up fee*

Book Now

*      The SET-UP FEE gives our developer time to learn your code and structure. This fee is waived for any app that was developed by Overpass.

**     For BASIC SUPPORT (**), the steps to reproduce the bug must be given to Overpass. If the bug cannot be reproduced, we cannot fix it. For Professional and above, we can troubleshoot to try to reproduce.

***    Our SUPPORT CONTRACTS are for bug fixes and support only. Any new enhancemeents or features will be a new project.

****  Here is a breakdown of different levels of support:

3rd-Line Support:     We do not answer user emails or queries. We will only involve developers when a problem can be reproduced and steps given to the developer.

2nd-Line Support:     We will not answer user emails or queries but we will deal with a representative of the client.

1st-Line Support:     We will setup a dedicated email address and knowedgebase for user queries. We will also provide metrics and reports on inbound support queries we get.

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